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Thank you for your payment! Please upload the required documents for your service below. This helps us complete your application quickly and accurately.

Housing Benefits & UC Immigration

Housing Applications

Required documents for council housing applications

1. Proof of Identity

  • Photographic ID (passport or driver's licence) for everyone in household
  • Birth certificates for children or adults without photo ID

2. National Insurance

  • National Insurance numbers for all household members aged 18+
  • Evidence of NI number if requested

3. Proof of Address

  • Recent utility bills or Council Tax bills
  • Tenancy agreements or bank statements showing addresses
  • Evidence for local connection requirement

4. Income & Financial Circumstances

  • Evidence of benefits received
  • Wages/payslips and bank statements (recent months)
  • Other financial support evidence

5. Immigration Status

If applicable

  • Immigration documents for non-UK/Irish nationals
  • Right to reside and access public funds confirmation

6. Property Ownership

If you own property

  • Deeds or legal evidence of ownership
  • Sale documents if applicable

Other Supporting Evidence (where relevant)

Unspent conviction details if asked
Medical evidence for health needs/priority
Proof of caring responsibilities
Evidence of homelessness status

Important

The council will not verify your application until all required documents are uploaded. Missing documents can lead to your application being closed.

Upload Housing Documents

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Benefits & Universal Credit

Required documents for your benefits application

1. Proof of Identity

Primary Documents (at least one):

  • Valid passport
  • Full/provisional UK photo driving licence
  • UK residence permit or BRP/eVisa
  • Citizen Card / PASS card

Secondary Documents (if needed):

  • Birth or adoption certificate
  • Bank/building society statement with name

2. National Insurance Number

  • NINo card or letter
  • Payslip showing your NINo
  • Letter from HMRC or DWP showing NINo

3. Address & Housing Costs

Proof of Address:

  • Recent utility bill (within 3 months)
  • Council Tax bill
  • Bank statement with address

Housing Costs:

  • Tenancy agreement showing rent
  • Letter from landlord confirming rental details

4. Income & Earnings

  • Recent payslips (last 5 weeks)
  • If self-employed: accounts, P&L, Self Assessment
  • Bank statements showing income
  • Student loans, pensions, grants etc.

5. Savings & Capital

  • Bank/building society statements (all accounts)
  • ISA statements
  • Premium bonds, shares, investments

6. Other Benefits

  • Child Benefit letters
  • DLA / PIP award letters
  • Attendance Allowance / Pension Credit
  • Any other DWP benefit award letters

Childcare or Disability Costs (if relevant)

Childcare receipts/invoices from registered providers
Medical assessments or disability evidence
Letters from healthcare professionals
Support worker confirmation letters

Tips to Prepare Your Documents

Use clear scans or photos — ensure names, dates are readable
Upload documents when you receive a "To-do" task
Contact your work coach if documents are missing
Jobcentre can arrange alternatives if needed
Upload Benefits Documents

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Immigration & Visa Support

Required documents for visa and immigration form support

1. Identity & Travel Documents

  • Current valid passport (photo page + all relevant pages)
  • Previous passports (if held visas before)
  • BRP or UK eVisa status (if applicable)
  • Share code for digital status verification

2. Personal Information

  • Birth certificate
  • National Insurance number (if you have one)
  • Details of previous UK immigration applications
  • Criminal conviction details (if asked)

3. Purpose of Visit/Stay

Varies by visa type:

  • Visitor: Invitation letter, travel itinerary, proof you'll leave UK
  • Family/Partner: Marriage cert, relationship proof, joint finances
  • Work: Certificate of Sponsorship, qualifications
  • Student: CAS from institution, academic certificates

4. Financial Evidence

  • Bank statements (usually 3-6 months)
  • Wage slips / payslips
  • Savings or investment statements
  • Proof of sponsorship funds (if applicable)
  • Tax returns (if self-employed)

5. Accommodation & Travel

  • Hotel bookings or tenancy agreement
  • Invitation letter from host
  • Return or onward travel bookings

6. Language & Health

Some visas require:

  • English language test certificate (SELT)
  • Evidence of exemption from English test
  • TB test results (if from listed country)

Relationship Evidence (for Family/Partner visas)

Marriage or civil partnership certificate
Photos together over time
Correspondence (messages, emails)
Joint finances or bills
Birth certificates for children
Divorce/death certificates (if applicable)

Quick Reference Summary

Category Example Documents
Identity Passport, previous passports, BRP/eVisa
Personal Details Birth certificate, NI number
Visa Purpose Invitation letter, sponsor form, CAS
Financial Bank statements, payslips, savings
Accommodation Tenancy agreement, hotel bookings
Language/Health English test, TB test results
Relationship Marriage cert, proof of relationship

Important Tips

  • ✅ All documents not in English or Welsh must include a certified translation
  • ✅ Keep originals available if attending an appointment
  • ✅ More supporting evidence is usually better — be organized and relevant
Upload Immigration Documents

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Need Help With Your Documents?

If you're unsure which documents to upload or need assistance, we're here to help. Get in touch with us directly.

Call Us 01908 385651
WhatsApp 07513 603495
Email Us [email protected]
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